EGLOBAL CENTRAL
Do not refund a returned camera

Benauge
04-27-2016
142

I bought a camera from EGLOBAL CENTRAL internet site. about 400 $
The camera was obviously refurbished and non functional.
After 1 month painful discussions through their RMA forms, they agree I sent it back for refund.
Though the Hong-Kong post confirms me in writing that it has been delivered to EGLOBAL, they claim they have not recieved the parcel and refuse to refund.
I discovered that:
The invoice is fake. The company is not legally registered in HK as they claim.
They didn't any customer clearance and did not pay the due taxes.
Their address in HK is fake, it the the address of a company renting offices for a day or mail boxes.
They have no phone
They do not reply to emails.

They operate is a lot of European countries as well as in the US.
This business is based on the partnership (complicity??) of a whole seller which is DGS GROUP Ltd in HK.

DGS Group Ltd ship the goods and do as if the goods are shipped by eGlobal. DGS explains how they do
"The Drop ship Process
1. Open your Dropship Account in our website
2. Customers place order from your brick or mortar store or website
3. You order the same items via our system, keeping the price differences as profits
4. We send the items to your customers, with them thinking it is shipped from you, within 24 hours after confirming your payment/ Online tracking numbers will be provided. Our partners include Fedex, DHL, EMS and registered airmail."