Westinghouse
Westinghouse has my TV

I sent a broken TV to Westinghouse using the RMA they provided. The TV was under warranty. That was last year in October. They said they would replace it. I've not heard anything in three months. When I call to ask the status, I'm told the department I need to talk to is busy and someone will call me back. No one has ever returned my call. I've called at least twelve times. I've also sent several e-mails. All have gone unanswered. This is the worst customer service I've ever had to deal with, bar none! Not only have I been without my TV for three months, no one will give me the status of my case. Case # is EU59596. Will someone at Westinghouse please contact me to advise the status of my TV and let me know when I can expect a replacement, as promised?

Company: Westinghouse
Country: USA

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