Hewlett-Packard (HP)
Motherboard replaced three times and computer still overheating

Electronics and household app.

I bought this computer April 26 since then it has been in for repairs with HP 3 times. Each time they replaced the motherboard. It again comes up in a diagnostic test that the board is bad. It's the board and the power supply. When you touch the screen or the side you can feel the heat being so hot that it isn't cooling correctly, which is why the motherboard is dying. I again wrote to HP and am awaiting the reply from the escalating team leader which I was told would be Monday or Tuesday. All they need to do is fix the power supply/cooling unit and replace motherboard again. Also send me out the Operating Restore Discs as I already bought them once then 3 weeks later it needed a new board making the discs I bought useless... I deserve what I paid for including the operating discs.


Company: Hewlett-Packard (HP)
Country: USA
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