Best Buy
Motherboard Replaced Three Times in Seven Months but Computer Not Replaced

Bought computer a yr & half ago bought warranty, mother board acted up & was going out before 1st yr was up, but they argued with me & would not fix it til after yr was up & was completely crashed. This is now the 3rd time it's crashed in less than 7 months that they have replaced the motherboard 3 time, & they still have refused to replace the computer,

Which is a desktop that I have paid over $1000 including warranties to get a 6 core processor. Should have honored the warranty when I first took it back instead of giving me the run-around. It is always the motherboard. It is still under warranty & I want it replaced. Please. Had they listened the first time I took it in I would not be going through this crap, as it was still under the manufacturer warranty (Hewlett Packard, HP)

I purchased a laptop in the store (Best Buy) in Huntsville, Alabama, I have gone in, called, posted comments, tried to find an email, and I am sooo angry & getting nowhere. The guy at the counter today said "you have bad luck, & lets try for a 4th time. The geek on the phone today said it is not covered by a lemon policy, & only if it goes out a 4th times... & the 3 times does not matter.

Company: Best Buy
Country: USA
State: Alabama
City: Huntsville
Address: 2801 Memorial Pkwy SW # 108
Phone: 2565332904
Site: bestbuy.com

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