LG Appliances
LG Bad pixels on brand new, out of the box TV-won't repair/replace! - lg 47ls4600

What a joke LG is. I received a brand new, sealed 47" LED LG TV for Christmas today is January 11. I've contacted LG numerous times over this issue, sent them pictures, and they "finally" sent a tech out yesterday. The tech was here for 15 seconds, once he saw the issue, he immediately said they wouldn't cover it and if he replaced the board, he'd get in trouble because of it. I showed him numerous examples, and his mind was made up almost immediately, so I escorted him out. After a dozen emails back and forth, pictures with rules next to this black spot (in the middle of the TV) and still no love from LG.

This company's a joke and I would steer very clear of them. I've got 3 other flatscreens, even a Pioneer Elite that's over 11 years old now without an issue! I also have a 58" Samsung plasma that was actually almost 2 year out of warranty and I had an issue with it, Samsung replaced the entire unit within a week with very little argument from me.

I was accused of enlarging images emailed to LG, also accused of showing the tech something "recorded" to show the black spot, when in reality, all I did was re-wind live TV because the image on the picture at the time as something with a night scene.

These people are a joke and if you buy an LG after reading everything I've said, or the hundreds of others on this page, you deserve all the BS you're most likely going to go through, days, weeks, months later and are very foolish...

LG also makes numerous other brands, so be careful with your next expensive purchase!

Good luck!

Company: LG Appliances
Country: USA

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