AT&T Wireless
Remaining prepaid balance of $14 kept as expired

AT&T wireless

Do not use at&t wireless go plans or any other contract plans. Their billing practices are deceptive and unethical. Am I the only one that thought pre-paid is money that is yours and you have paid cash already for a set amount of service that you were entitled to. I had a $14.00 balance left on my pre-paid account and at&t charged my account for another months pre-paid service-which is fine, but the already $14.00 balance should be applied to the account.

They are keeping their $14.00 and state that amount has "expired" and I cannot get that back. Am I wrong in understanding the definition of prepaid? Please do not use at&t wireless for your cell phone needs. The wireless local number portability should help you a little change to another carrier if your with at&t now.

My website should be up in the next couple of days if you would like to leave feedback or complaints. I will be forwarding all complaints to the attorney general and the better business bureau.
Thanks for reading

Company: AT&T Wireless
Country: USA
Phone: 8666269620
Site: attwireless.com

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