Ready To Bead, Owner Sherry Wyat
Took payment for international order in December hasn't shipped orders, hasn't refunded money, has ignored all attempts to contact her. Still waiting empty-handed, $300 unfilled orde
- 03-06-2010
- 30
In December I placed 3 orders which came to a total of USD$237.00 or AUD$370.11 exchange rate at the time, as follows:
# *-3269 Dec 15 23:26 PM; # *-5621 Dec 15 05:52 AM; and # *-5865 Dec 07 20:03 PM.
A month went by and I did not receive any of my orders. I emailed Sherry Wyat in January and got no response. I continued to politely enquire about my orders via email once every fortnight or so, but received no responses.
My order information disappeared from the website when it was updated around March the last update being "orders pending". Despite repeated attempts to contact Sherry Wyat via the contact form on the Ready to Bead website and via email, I only ever received ONE response from her on the 23 April saying she was experiencing shipping problems and would get my orders out within the next week.
I kept on waiting and waiting, naively kept on believing that I would eventually receive my orders. I tried many, many, many times to contact her via email. I was always polite and all I ever asked for was an update on my orders, however all my attempts at contact via her customer contact forms or customer contact email were ignored.
It is now March and I find myself 15 months later having:
1) Paid a lot of money for these orders via Paypal (so my money was taken instantly);
2) Left empty-handed having received none of my orders nor any refund; and
3) All of my contact requests ignored except for that one email in April.
Sherry Wyat has taken my money and not delivered the goods that I have paid for. She has refused to fulfil my orders and refused to refund my money. She has also ignored my attempts to contact her. This has now been going on for over a year and remains the current situation.
I have evidence to support my report including Paypal receipts, credit card statements and copies of all emails that I have sent.
Company: Ready To Bead, Owner Sherry Wyat
Country: USA
Site: readytobead.com