Household Retail Services
Un-founded ripoff charges

I had an account with hrs/roomstore. I paid off the account in february and closed the account so no more purchases can be made. I received a bill in december saying i made a charge on 12-2-02 of $479.

I made a call to them and told them the story and the operator agreed that no charges should be on the account, put the charge in dispute so i thought that it was all taken care of. I was wrong, they sent me a signed receipt of a purchase i made in august saying that is what i owe, it is impossible because i paid the account off and closed it. So now they are saying that if i dont pay the $479 by march 4th that i will start accruing finance charges. I have since put it back in dispute and am waiting on the answer.

This whole situation is crazy first of all how can the double charge me for 1 purchase and second of all how can they put charges on an account that has been paid off and closed for 10 months before they tried to pull this scam.

Company: Household Retail Services
Country: USA
State: Delaware
City: Wilmington
Address: Po Box 15521
Phone: 8002800748

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