Capital One
Charges and fees posted on card closed months earlier
- 02-28-2004
- 12
In October I closed a captal one bank card. I paid the account in full and closed the account. On 2-28 I received a phone call about the balance on this card. I explained that there could not be a charge on the card because the account was closed. The representative stated that the account has been charged in Nov and that I was responsible for all charges and fees including over limit and late fees. I tried to explain that I had closed the account. I was told that as long as charges were being made on the card and the card showed a balance I could not close the card. What if anything can I do?
Company: Capital One
Country: USA
State: Virginia
City: Richmond
Site: capitalone.com