Fairbanks Capital Corp
Ripoff Salt Lake City

Deceptive business practices, run arounds and lies...

We are due a refund of forced insurance premiums that were placed on our account even though we have provided proof of continuous insurance.

We were charged an escrow/impound when we paid the loan off in 11/02. At that time, we were told we would be receiving that money back in 30-40 business days from the date of closing.

After repeated phone calls to the corporate offcie / customer service and insurance depts, we have been told several differents amounts and stories about how much and when the refund would be sent out.

Now the story is $47.29 refund due. What happened to the $268.57 we were also promised? Now, that is not refundable.

The employess of the customer service department and their supervisors have told us so many different lies, i can't keep them straight.

Also a good sign of questionable business practices is when the so-called supervisor will not give a customer their last name or the name of the immediate supervisor, nor their phone number.

Makes a person go "hmmmmm". This business is very deceitful and will tell their customers anything just to get them off the phone.

I am at a loss at this point to know who to turn to now regarding our refund. Can anyone help?

Company: Fairbanks Capital Corp
Country: USA
State: Utah
City: SALT LAKE CITY
Address: FAIRBANKSCAPITAL. COM

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