Tristar Productions (tvinventions)
Tristar Productions TV Inventions ripoff

I ordered by credit card the Jack LaLanne Power Juicer.
I added the expedited shipment for $9.99 and the 5 year warranty for $24.99.

The juicer did not arrive within the promised time, and when I called (1-800-558-0420) to check on it, they acknowledged it was shipped "standard". They DID credit my card for the $9.99.

When it arrived there was no invoice or anything but the juicer and the manual.

I called for some written proof of the extended warranty and received a letter that said the warranty "... in our compuer system."

It did not operate properly the first day. It wouldn't start and when it did the motor smelled like it might be burning. I called on November 14th and was promised a return label for postage and to ask for credit.

November 15th on the web, I found reports of problems with Tristar Productions. I had the credit card charge put on "dispute".

The return label was promised to be mailed November 15 or 18. It has not arrived as of November 21.

I NEVER have had an experience like this. Thanks for being able to find information on the internet about bad companies like Tristar Productions.

Bill
Itasca, Illinois

Company: Tristar Productions (tvinventions)
Country: USA
State: Connecticut
City: Wallingford
Address: 26 Barnes Ind Rd. N
Phone: 8003554164

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