TriStar Products
Ripoff sent merchandise - part missing - did not issue full refund

I purchased a Jack LaLanne Power Juice. I paid $159.84 plus $29.95 for expedited freight for a total of $189.79. I received the juicer 14 days later missing a part. I called they said they would send the part. Not trusting them I put it in dispute with the credit card company I used. Good thing. No part arrived. Several calls, letters etc. Later I finally got a return label sticker to ship it back. Two weeks later I received another juicer which I refused to accept. I called and told them I did not want another bad product — just my money. I then expected my full refund. I rec'd just $159.84. It was not my fault they shipped a defective product. I should not be responsible for the freight.

Company: TriStar Products
Country: USA
State: Connecticut
City: Wallingford
Address: 26 Barnes Ind. Road N
Phone: 2032659477

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