Orchard Bank (Bank Card Services)
Orchard Bank Card Services ripoff

Orchard Bank ripped me off with late fees, overlimit fees after claiming they did not receive payment. They DID NOT notify me payment not received...

I mailed my required payment to Orchard Bank on October 25, in the amount of $25.00. I chanced to check the web site to see if my payment was posted and discovered a late fee and overlimit fee had been entered on my account record.

At no time did the company notify me of non-receipt of the payment.

I have always strived to make sure payments are made, that they are made on time and on several occasions, made 2 payments per month.

I e mailed the company (after I found what they had done, and offered to send another payment in. They refused and stated that the fees would stand.

I believe it important to know that this company pats themselves on the back in helping persons re-establish credit. I believe I have experienced less that this from them.

It is also to be noted that on several occasions, payment due bills were not received and I had to contact them to find out what my payment would be. I do not believe they assessed themselves late fees for not sending bills or even if they got lost in the mail.

I caution all who would apply for their credit cards to be very alert to their tactics. If all customers are treated as I was, this company does not deserve to be in business.

Ralph
Milton, Pennsylvania

Company: Orchard Bank (Bank Card Services)
Country: USA
State: Maryland
City: Baltimore
Address: P.O. Box 17051

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