Microsoft XBOX 360
Replacement Used Xbox 360 With Wrong Power Cord

I purchased a new XBOX 360 for $500, a month later it stopped working. I called customer service and sent it to get fixed, they sent me a refurbished (used) one back and the power cord doesn't even fit. The refurbished one is $200 less than what I paid for and now it will take 2 weeks to get the right power cord. Customer service says they cannot send me a new XBOX 360 and they don't have any supervisor's that I can speak to because their supervisors do not make or receive calls.

Company: Microsoft XBOX 360
Country: USA
State: Washington
City: Redmond
Address: 1 Microsoft Way

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