Microsoft Xbox 360
Refuse to honor warranty on Xbox 360

Xbox 360 has 1 year warranty. Xbox video output quit working exactly 1 year from the date the box was opened. Microsoft will not honor warranty.
It was a xmas gift and was opened on 12/25/06, the console stopped working on 12/25/07. Called Microsoft on 12/27/07 and they told me because the day I ordered it online 12/15/06 was past the year it was out of warranty. Service rep would not even consider fixing under warranty. Said even if it was 1 day out of warranty they would not honor their warranty. A $400 gaming system should last a lot longer then a year. Xbox 360's motherboard has 33% failure rate. What if 33% of GM's cars were defective - people and the government would be screaming. I have all receipts and documentation. There are a lot of websites detailing the inferior product Microsoft
put out in the xbox 360.

Company: Microsoft Xbox 360
Country: USA
State: Washington
City: Redmond
Address: 1 Microsoft Way
Phone: 8004699269

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