Genuine Warranty Solutions
Did not honor contract
- 02-14-2008
- 11
Called their customer service to inform them that our car was in need of repair. It was -3 mi UNDER the warranty mileage. We asked if we should have the car towed to the car repair shop. After speaking TWICE w/their customer service rep (Karen) - we were told not to worry about the mileage & to go ahead & drive it to the shop. This put the mileage at 11 over the warranty. They are denying the claim based on that it is over the warranty mileage.
They (Ben-mgr of Claims) will not return our numerous calls to discuss this.
Company: Genuine Warranty Solutions
Country: USA
State: Nevada
City: Las Vegas
Address: 3470 W. Cheyenne Ave, Suite #500, North Las Vegas, Nevada 89032
Phone: 8005810312