Att
Slams & Refunds

I've a mentally retarded older sibling who we preserve nearby. I spend his expenses. Based on ATT, he went online and activated for NetFlix Loading on his telephone bill. He allegedly employed my Email address. The pleasant girls I spoke to at ATT guaranteed me that his online software was proper and produced from him. After I insisted he can't kind, doesn't study nicely, doesn't possess a pc, and doesn't understand my Email address, these were excessively thoughtful and sort and kept insisting he did use. I terminated the function and was informed with a really pleasant and respectful consultant that it'd consider one or two weeks to obtain the reimbursement. No reimbursement was actually supplied and so I called again today. After I'd provided the good woman my title and data she instantly, without prompt, explained she noticed the issue about my reimbursement also it was since the prior excellent individual didn't examine the container which may have produced the cost. And she instantly fixed the issue and questioned if there is other things she might do to create my entire life better still. I required to keep in touch with a boss who had been also an extremely good woman. She also concurred that my retarded siblings software was obtained properly and he or she didnt appear to are having issues along with his retardation. I informed her I believed he got condemned whereby she stated she didnt understand what that intended. Today I've to hold back again for my one to two weeks to equivalent three or four weeks to obtain the reimbursement. It appears a disgrace that the fantastic, type, and useful people at ATT need to function so difficult to prop-up a meaningless organization.

Company: Att
Country: USA

  <     >