David's Bridal
Poor service

I originally went to Davids Bridal for a fitting, because I was ordering on of their online dresses. I noticed that the girl who was doing my measurements did them completely the wrong way. I went elsewhere, and got the correct measurements. If I had followed the sizes she had given me I would have ended up with a dress 2 sizes too big!!!

I recieved the dress, and the dress was wonderful, I love it, however it was too large around the bust. It is a strapless dress, style BR1000.

I went in for my alterations appointment, I figured as long as I didn't get the same girl that measured me it couldn't be that bad, right?

Wrong!

Reyna, the alterations manager, was the person who was supposed to do alterations on my dress. I put it on, and explained that the bust was too big and needed to be taken in, and she repeatedly argued with me that I didn't want it taken in, what I wanted was a bra with more lift.

She said "I see you, you keep pulling the dress up there." to which I explained "Yes, because it is too big and keep falling down!"

She had me try on another bra, and still said that what I wanted was lift, and told me she would take the dress in because it wouldn't give me the lift I wanted!!!

I left, and took my dress to Bridals by Carol in Northampton - and the wonderful lady there had me try it on, and right away knew what I was tlaking about. She walked in and said "Oh, all you need is for the bust to be taken in 2 inches." AND she was by far cheaper than Davids Bridal!

Skip Davids Bridal, they are just too much of a headache!

Company: David's Bridal
Country: USA
State: Pennsylvania
City: Whitehall

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