Priority 1 Moving
Www.movepriority1.com Dishonest, No Communication, Homeless Helpers, Unproffessional

Move in progress

I have called everyday for the past 3 days and NO ONE can tell me when to expect the missing part of my shipment!

This move has been the worse move experience I have had ever, and I move frequently. There seriously needs to be some talk of adjusting the cost for this terribly poor service and experience. How does only part of the customers shipment get to their home?

Cons:
Move team was late.

Truck driver was supposed to be here on Sunday. Called and told me he had got pulled over by a trooper and forced to sit at a truck stop for 10 hours and he would not be delivering my things till the following day in the early AM.

Truck driver called me back shortly after to inform me that he had only 3/4 of my house hold goods and he was unsure why or when the rest was coming.

I never received a call from him in the AM and finally called him around noon. He said that he was trying to find a Chase bank and he would not move the truck till Priority 1 western union-ed him some money.

Around 1pm I got a call from the truck driver he was unable to find a Chase bank but he would deliver my stuff anyways.

Truck driver informed me that he picked up two homeless hitchhikers from the truck stop to help him unload the truck. I am not sure what home owner wants homeless strangers picked up at a truck stop to be in their house, though they were nice enough.

They didn't come prepared and had no box cutter or knives to use to cut tape and what not. They were using nail clippers!

The driver DROPPED my $800 dryer!!! I still don't know if it works yet as the plug on the dryer is 4 prong and the wall socket is a 3 prong. I have Sears technicians coming to look at it tomorrow.

I still have no clue when the rest of my stuff will be arriving. I called yesterday as the people delivering were leaving and received a phone call. I told the man I had to call right back. Called 14 minutes later and was told he had left for the day. When I asked to schedule the next shipment of my goods I was told to call back tomorrow.

I have called everyday for the past 3 days and NO ONE can tell me when to expect the missing part of my shipment!

Move with less stress HA... This has been a night mare.

Pros:
Giovanni from the packing team was very friendly.

Truck driver and crew were friendly once at the home.

Driver moved old washer and dryer out of the way and hooked mine up it their place.

Company: Priority 1 Moving
Country: USA
State: Texas
City: Dallas
Address: 1331 REGAL ROW #100
Phone: 8666278138
Site: movepriority1.com

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