The Roomstore
Stole Our Money

On 24 June we bough a dining room table and chair set on the woodbridge, VA Roomstore. At the time there was a "Big Sale-Liquidation" poster in the window. We bought a dining room table and set of 4 chairs from the floor sample - and 2 additional chairs that were coming down from their warehouse in Waldorf, MD (brand new). We were to pick up the furniture at the Woodbridge store on Wednesday 27 June. At the time we were also getting a new driveway and the concrete had not set yet, so they agreed to let us pick it up on 28 June (the next day). We went there and now there is a bankruptcy sign in the window. The people there - not the same people who just a few days before had sold us the furniture - were nasty. They said they were out of state liquidators who had to "inventory all items - even those already paid for and set for pickup on the loading dock". We were informed to pick up our furniture in two weeks. What are the chances of them even being there in 2 weeks? Calls to the customer service number at their HQs - 1-866-287-3203 have gone answered - no one there to take our call so had to leave messages with "customer service". Bottom line, they stole $860.96 from us. Apparently the whole company is going down because the same is true of the Manasssass, VA office. I am so sorry I ever went there.

Company: The Roomstore
Country: USA
State: Virginia
City: Woodbridge
Address: 2542 Prince William Parkway
Phone: 7035954023

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