Qvc
Cottage Farms cancelled order and will not refund money paid, no merchandise received

I ordered gardinas grown by Cottage Farms from QVC during one of their gardening advetorials. I expected shipment in May, but had $40 deducted from my bank account unexpectedly in April. My bank account went into the red and I was assessed $35 on bank charges. Prior to the shipment going out, I cancelled it nearly a week in advance. I was told my $40 would be credited back to my bank account. It wasn't. The gardinas have yet to be delivered. I have called four times in total asking for my money to be refunded. They say they gave me a credit, but it has not shown up in my bank account. QVC has stolen my money, and I have not received any gardenias. Isn't that theft?

Another note - Two years ago I purchased a Rose of Sharon tree from Cottage Farms via QVC. The tree arrived with hardly any root structure. It lived for a short time and then died, well within the 1 year guarantee period. I live in Pennsylvania too, and most things grow very well here. Cottage Farms did send a replacement tree, but it is not what I ordered. It has gankly branches and is not a "dwarf" size, as was ordered originally. The blooms are white, not the deep pink I had orginally ordered.

Neither QVC or Cottage Farms cares about their customers. They only care about getting money out of people.

Company: Qvc
Country: USA
State: Pennsylvania
City: West Chsester
Address: 1200 Wilson Drive
Phone: 4847011000
Site: qvc.com

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