Comfort Solutions/Serentity Swings
Alan Westphal Took money for a product and never delivered

On Oct 16, at the Sacramento Home and Garden Show at Cal Expo, I purchased a Dual Recliner backyard swing from a company called Comfort Solutions/Serenity Swings. The salesman, Alan Westphal, and the company are from Boise, Idaho. The product seemed very substantial and worthy of the rather large price tag. The salesman offered a 5% discount for cash so I wrote him a check for $1425.00, which was cashed 4 days later.

The swing wasn't going to be delivered for 2-3 weeks but when a month had gone by and I hadn't heard from Alan Westphal, I started calling him and the company. I made many calls but a lot of the time the "mailbox was full" and I couldn't even leave a message. My emails to the company and phone messages went unanswered.

I contacted the Better Business Bureau in Boise and they told me that Comfort Solutions/Serenity Swings had an "F" rating with several complaints.

Please learn from my BIG mistake. Don't get ripped off by Alan Westphal and Serenity Swings.

Company: Comfort Solutions/Serentity Swings
Country: USA
State: Idaho
City: Boise
Address: 13601 McMillan Rd
Phone: 8008011133
Site: serenityswings.com

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