Comfort Solutions Inc
Serenity Swings Ordered swing, hard to get in touch with owner, never received, cancelled order with promise of full refund, now no answer or refund! Total Ripoff! Beware this company

We bought the swing at a trade show at the Reno Rodeo in June with the promise of delivery of July 18th. Never received it, called repeatedly to finally get Alan on the phone, was promised a check for $270.00 for having to wait, got check and it bounced, he claimed he had his checkbook stolen. Said it would be delivered soon, waited and waited, finally canceled the order, got an email that said he would do a full refund including the money promised for delay in delivery, would be credited to our card in 4 to 5 days. Credit never showed, kept calling and calling, his voicemail and that of the office were always both full, can't get through, they won't answer emails either, and now the cell phone for him has been disconnected and office still says mailbox full, can't leave a message... VERY Frustrating and a business I no longer trust!!! I will continue to try to get a refund, even if it means going to Idaho, he should not be allowed to get away with this, and now we find out we are not alone, others have been ripped off as well.

Company: Comfort Solutions Inc
Country: USA
State: Idaho
City: Boise
Address: 13601 McMillan Road
Phone: 8008011133
Site: serenityswings.com

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