Sears
Two Weeks Without a Refrigerator Waiting for Repair Parts
- 10-30-2011
- 49
As an older consumer, I am so disappointed with the response time for repairs. Anthony (repair tech) has ordered my parts today under emergency, because I have already been without a refrigerator for two weeks.
Last week you sent a Sears tech on Monday, and then an A & E tech on Thursday. Finally today the parts have been ordered, but you have scheduled the repairs for Friday, January 21. Today is the 10th... What are you thinking!
Please expedite the shipment and move my repair date up! I am sorely upset about the repair time frame! Connie Fisher (connie@twofishers.com) 713-973-8181
Company: Sears
Country: USA