Sears blue crew
Dishwasher Technician Cancelled on Good Friday and Next Slots Were Days Away

Called on Tues to schedule a dishwasher repair. Was told they could not get a technician to me until Fri (Good Fri). I told them I would wait if they PROMISED they would be here between 1-5pm. At 3:30 on Good Friday they call and say technician was delayed at another job and wouldn't be able to make it. I call their OFFSHORE call center get put on hold for over 15min twice. Finally get to talk to someone I can almost understand and do they offer to come out tomorrow NO! First thing Mon NO! How about next Wed. So I get to have a house full of guests with a dishwasher full of putrid water!!! By the time I was put on hold and made to wait it was too late to find another company to come out. This in not about having to hand wash some dishes, this is about keeping your promises and doing what is right! I would have been miffed if they said they could come first thing Monday morning but Wed between 1 & 5 really??? Sears blue crew will really make you blue: (

Company: Sears blue crew
Country: USA

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