SjdiscountTools.com
My experience Lewis Center, Ohio

I placed my order with this company, because every item I wanted was in stock and available for immediate shipment, according to the website. This turned out to be false. Only 60% of items I ordered were in stock. They do not tell you items are back ordered unless you ask.

They have no phone number for customer service, just email. I had to email them 6 times to get proper credit for items not shipped. Often they respond with a terse, canned answer that does not answer the questions I asked. Worst customer service I have experienced.

They charged my credit card the day I placed the order, but on their website they say that the card is charged at time of shipment.

If the items you need are in stock (no way to know), you may be okay with this vendor. Otherwise do not waste your time, it's not worth the small savings in price over an honest vendor.

Company: SjdiscountTools.com
Country: USA
Site: sjdiscounttools.com

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