Northstar Cases
No refund on internet orders where product is not in stock

Do not buy products from this company over the web. Though on their website they list many ways to contact them should you have questions or a concern, they do not respond to any of them. If you send them direct email they will not respond. If you call them by telephone, they will not answer and any message you leave will not be responded to. If you attempt to use their online customer service chat service, you will find that it is offline at all times and any message you send using it will not be responded to. If you use their online customer service response form, it will not be responded to. If you place an order, you will not receive any confirmation and you will have no indication whether the item (s) are being sent to you or not. The only thing the company does do well is charge your credit card, that they do very promptly. If you order multiple items and some are not in stock, they will eventually ship you what they have (takes about a month) but any out of stock items will not be subsequentally shipped nor will you receive a credit on your charge card for those unsent items. You will be forced to submit a disputed charge claim with your bank in order to recoup the loss.

Company: Northstar Cases
Country: USA
State: Minnesota
City: Lake Shakopee
Address: 1743 Presidential Lane
Phone: 9522409759
Site: northstarcases.com

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