Sears home services
Poor unprofessional service - Trane Air Conditione
- 02-14-2011
- 26
Poor service, customer lost time from work to meet repair timeline only to have no-show. Had to wait almost 3-months and unit still not repaired. First technician displayed very poor customer service with don't care attitude and reported to dispatch, "no problem found ", causing service request to be dropped from repair system.
Company: Sears home services
Country: USA