Wal-Mart Optical Dept
Optical shop glasses temples kept breaking; warranty denied

Construction & Repair

I went to the optical shop at the Azle, TX Wal Mart and the glasses I got kept breaking in exactly the same way, the left/right temple just fell off. I had them repaired 2 times and the manager replaced them with a different kind the last time, supposedly as a final fix. They said it was not in warranty anymore and really, every time I went in during the 3 months or so they treated me like I was breaking them on purpose! I am a nurse! I need my glasses, besides, why don't they take their Chinese products trash them and try American instead. My insurance won't pay for more than 1 pair a year. With a 30 day guarantee you might as well forget it. I prefer to go there because it's close, but no more!


Company: Wal-Mart Optical Dept
Country: USA
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