Pacific Gas and Electricity
Unethical Practices

Around six months before, I had been likely to transfer to a flat and so I had exposed a merchant account with PG&E. A couple of days later, I then found out that there is a demise within the condo and had didn't continue using the rent. I named PG&E instantly to stop my consideration set up software. They assured me that my consideration was never triggered therefore noaccount have been proven with no termination was needed. Nowadays, I realized that they'd billed me for 21 times of support having a whole of $7.91. They didn't bother to check on my handles and just delivered the expenses towards the home handle (that we never transferred into). It has triggered my credit rating to diminish by 100 items. I named customer support and achieved one of the most unfavorable consultant you will get, who had been adament that used to do not tell them of my change of ideas at that time. She recommended that I sort through my telephone documents and supply evidence that I named. I had been offshore after I named and so I was not able to find the evidence. That is completely crazy. The very first consultant I talked to didn't stop a demand precisely and that I (the customer) am today quit to wash up this chaos they produced by myself. Those who have a mind might realize that 21 times of energy charges significantly more than $7.91 until the areas was NEVER existed in. Also, the very first consultant I talked to wasn't aware enough to do their capabilities. This really is really unjust and not just am I having to pay for this illegal cost, I'm today quit to cope with effects of the results on my credit rating.

Company: Pacific Gas and Electricity
Country: USA
State: California
City: San Francisco

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