Sears
Poor refrigerator installation, then repair fee charged without work

Sears is the absolute worst place to buy appliances ever! The installation was horrible, they put a dent in my new refrigerator, didn't install the water filter and the water leaked all over the place. Then after a month everything started going haywire. Light went out, stopped cooling. I had to pay even when it was under the one year warranty. Then when the warranty expired, and I didn't buy another warrenty, I called and was asking questions over the phone and no one helped me. The repair guy came out and told me it would be 69 dollars he did not even touch my refrig and charged me 90. Still doesn't work, and they will not give me a refund for the "no service" they performed. Overall Sears Sucks, I would never buy a product from them. Especially Kenmore's. And the GUY named Jason, who was too ashamed to give me his last name was really is an ass!

Company: Sears
Country: USA

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