Sears
Misdiagnosed Maytag dryer problem caused three weeks without dryer

Sears was paid to fix my dryer. The first appointment they diagnosed the problem as the timer. After waiting for a week for the part to show up then the repairman... It wasn't the timer at all... Misdiagnosed problem... Had to order new parts... Wait a week for them to come in... Then had to wait a week for another scheduled appointment... Wow three weeks without my dryer. Three missed days of work... Could have bought a new drye

Company: Sears
Country: USA

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