Katom restaurant supply
Overcharged
- 07-20-2010
- 1
I purchased some pizza screens from this company on the internet being very careful to get the total before completing the transaction including the shipping total.
Total came to 93.25. I clicked the purchase button.
Next day I got a charge on my debit card bank statement online of $107.24.
When I phoned them to find out what happened they told me it would drop off and I'd get the amount I agreed to in a few days on my statement.
I asked why this happened and was told by their customer service that she didn't know why "they" do that.
Very convenient using the "they" comment. Sleazy behavior. And no doubt the higher amount would stand if I hadn't noticed this and complained.
They won't get my business in the future and I told them so.
What if this overdrafted my account (it didn't - but could have). I'd be paying overdraft fees. Very sleazy.
Company: Katom restaurant supply
Country: USA
Address: po box 55
Phone: 8005418683
Site: katom.com