Sears
Optical department slow with contacts and wrong prescription

The Pineville optical dept is unorganized and the doctor must be going through a financial mess because he didn't see me all he saw was money. He made it a point to tell me he wanted to charge more but the economy doesn't allow it. They are already priced higher than most places. I went back to him because of my first visit with great service. He was very impatient and couldn't get me out of there fast enough. It took over 30 days to get my trial pair of contacts. The prescription is not correct. I will have to go back now. This is my second time there. The first time was very pleasant and I recommended them to everyone. The doctor does not seem like he is into what he does anymore. I will not return to them after my recheck. They fired someone between my visit and trial pair and the lady they have transferred in is rude and doesn't care about customer service.

Company: Sears
Country: USA

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