Empire Carpet
Poor service/Botched Install

On the Friday, I requested Kingdom in the future out and provide me a quotation on obtaining the floors redone in my own home. I wound up choosing to just opt for your kitchen and also have laminate place in. The estimate was for 2900 which appeared truly high, but I thought, the laminate seems good and they are getting out the previous ground for me personally, therefore perhaps itis worth it. The mount was said to be 24 hours later. The installation supervisor named me your day it had been said to be mounted to express they did not have sufficient contractors so that they rescheduled for that following Saturday. I named my sales person and quit a note allowing him understand, but got no reaction. Therefore, the next Wednesday, they contact me and state they'll certainly be therein 1.5 hours. After 2 hours passed, I quit my sales person another concept. No reply. They eventually confirmed one hour delayed. They state that they require more substance simply because they have to substitute the subfloor and they cannot get it done using the "Luan" the sales person offered me. Additionally, the factory is shut, so that they can't-get it nowadays and have to reschedule again. I named my sales person which time-got through. He promises the first rescheduling is information to him, despite the fact that I quit him a note exactly the same evening they rescheduled me. I told him that at this time, I'd like nothing more related to Kingdom plus they may maintain my deposit. He nevertheless attempted to push-me togo forward using the deploy stating that his estimate was right and he does not understand what the specialist was referring to. I told him thanks but no. I came across this website of grievances, and after researching them-and the possible lack of reaction on his component, Kingdom wasn't a business I needed to complete business with.

Company: Empire Carpet
Country: USA
State: Virginia
City: Manassas

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