Empire Carpet
No show for estimate

I approached Empire Carpet and planned a scheduled appointment for an estimation on 2-14-09. I had been guaranteed at that time that installment might occur on 2-16-09. These times were established because of the proven fact that I'd have to travel outofstate to become in the house where the task will have to occur. The estimation was planned for 2-14-09 between

1-3 P.M. At roughly 12:15 P.M. The sales person named me to verify my area. At that time he explained he was about 2 1/2 hours. Aside and will have to contact me back. At roughly 12:30 P.M. Another person from Kingdom named me to express they wouldn't have the ability to create the visit and might I love to reschedule. I discussed that I'd created unique preparations to visit from Pa to Baltimore to become in the house that one weekend. I had been informed again they had nobody in the region in the future that evening and they might reschedule "perhaps" on

2-16-09. I informed her that used to do not need to reschedule which this had triggered mean irritation. She explained they might provide me a $50 credit toward my purchase. Again, I informed her that used to do not need to reschedule plus they had dropped my company.

I named Kingdom on 2-16-09 and required to talk to somebody in control and so I might make a formal complaint. Nevertheless, I had been informed to provide them my telephone number and somebody might return to me in

1-3 times.

Centered on this encounter, I'd never make use of this organization or suggest them to other people.

Company: Empire Carpet
Country: USA
State: Maryland

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