Sears, Lakeport CA
Paid Parts Order Lost, Store Claims No Record of Purchase

Ordered and paid for parts and delivery on Feb. 1. I was told that the parts would be available for pickup in about a week. Two weeks later I was told that I had not been in the store, in fact, nobody with my name had been in the store since November, four months earlier. I faxed them copies of the sales order, the receipt and the transaction codes from my bank. I proved that I had ordered and paid in full for the parts. It is now March 13th, slightly more than the week that I was told, in fact it has now been 1 1/2 months. They still refuse to ship my parts. Stay away, run...

Company: Sears, Lakeport CA
Country: USA
State: California
City: Lakeport
Address: 2570 South Main St

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