Lowes
Customer service

Construction & Repair

I bought a waterheater in a partial nearby lowes nowadays like many more i believed the cost was worth the journey. After returning property and eliminating the aged hot water heater i unboxed the brand new someone to discover that the most effective was partly broke in. I imediatly named the shop where i received a run-around & was informed by neil he might contact me in 10 moments, 30 minutes later another supervisor calls to express at that time there is nothing they might do but that neil could be in contact, hrs later I had been ultimately approached simply to be informed that i possibly was to make use of the broken hot water heater or generate the 35 minutes back Towards the shop where they may trade it, but was informed there could be no compensation for my lost moment or gasoline despite the fact that it was broken by there affiliates when unloading the vehicle. I advised neil when it was how lowes did bussiness they might hug my bussiness farewell. He served as though he could not care less.


Company: Lowes
Country: USA
State: Alabama
City: Guntersville
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