National Floors Direct
Please read! Scam artists

I simply purchased a home and desired wood floors fitted. We planned an in house estimation with Nationwide Surfaces Primary to get a Thursday evening. We waited around all night in order for them to appear, plus they never turned up. We chose to provide them with another opportunity and planned another estimation. The very first estimate we received for Brazillian Cherry wood was $7300—we'd formerly obtained a quotation from the rival for $4500!! After informing the repetition this, and informing him we'd not be using the services of them he quit. Simply to return to our home 20 minutes later stating his chef had worked a for all of US: $4000. Although we believed it had been bad the organization might reduce their estimate by nearly half, we decided. We offered them a $400 deposit and closed an arrangement for following day installment—yes right. They named us the following day stating they could not reach us that evening, they'd need to come the following morning. Additionally they stated that for the trouble they'd provide us a 3 hundred dollar credit.

Once they called us the following day to verify they'd be arriving, we requested them exactly what the whole was on our consideration. The cost they offered us didn't replicate the $300 credit these were designed to provide us! They appear to complete the task even though tearing up the previous rug they discover particle-board under 1 / 2 of the region (that you can't nail wood to). The deploy men reveal they'll have to tear it-up and place plywood along. They named Nationwide Surfaces Immediate since today the problem is—who gives for this? Whilst the customer, we truly shouldn't need to protect it directly after we were misquoted by their incompetant sales person who didn't possess the feeling to check on the sub flooring in most the areas before providing us a quotation. As well as definitely not the males adding the ground who're subcontracted using the organization. Therefore the specialist named Nationwide Surfaces Strong.

After two hours of awaiting them to contact us back, and obtaining the runaround on-hold being moved from supervisor to boss, Nationwide Surfaces Immediate ostensibly told us it isn't their issue and we shall have to spend $1400 for elimination of the partical board and also the installing of the plywood. Obviously which was not likely to occur. We'd the contractors occupy the ground they'd previously set and place an end on our deposit check (which charge us $25).

I'll never suggest anybody conduct business with this particular organization. Not just are they con artists, they've zero customer support and therefore are totally unreliable with assembly scheduled session times. DON'T GET YOUR FLOORS THROUGH NATIONWIDE SURFACES DIRECT!!! Incidentally, should you seem them on the greater business agency—they've A - D score with 219 grievances filed against them. About the other hand, Kingdom floors comes with an A score, and that's why we've named them-and are requesting them to complete our surfaces.

Company: National Floors Direct
Country: USA
State: Massachusetts
City: Avon

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