Excel Granite
Terrible Customer Service

A week ago I tried calling Shine Marble numerous occasions to discover their shop hours. I wound up making 2-3 communications and not received a callback. Lastly, per week later, I acquired to somebody called Aliny. I ask her what her shop hours are nowadays, and he or she informs me "10am-5pm" having a really sharp foreign accent. Therefore I-drive over - the costs are excellent, and so Iam prepared to generate 45-moments to determine the shop - simply to make it happen at 2pm and also the store is shut! There is a sign up the doorway, "contact this quantity xxx-xxx-xxxx" and that I did. It had been Aliny again, who told me that she is hectic and that I had a need to plan a scheduled appointment to determine the shop floor. I told her that I actually had named her one hour before and he or she offered me the hours these were available. SHE HUNG ON ME! I am left standing outside Shine Marble having a bitter flavor in my own mouth.

At that time, the one thing I needed to complete was allow her employer realize that this lady is rude, sluggish, and it has no customer support capabilities whatsoever. And so I did only a little study: arrive at discover - ALINY MAY BE THE SELLER

Perhaps you'll have greater fortune viewing their shop floor than I did so. There are many of additional marble contrators available using the same excellent rates Shine Marble presents, but with outstanding conversation and customer support capabilities.

Company: Excel Granite
Country: USA
State: Massachusetts
City: Malden
Site: excelgranitemarble.com

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