Conn's
LG TV and Frigidaire Cooktop Both Failed, Wrong Part Ordered

Construction & Repair

I bought a LG HDTV from Conn's and within a month it failed. To make a super long story very short. It took their service department 3 months to fix it. Even after talking to the manager and he having his "best" technician working exclusively on my TV. Then I bought a Frigidaire Cooktop and it failed on me too. It's been a month already and it's still not fixed. The technician came two days ago (March 28) and it turns out he ordered the wrong part. So here I am calling them again today (March 30) and they tell me they are waiting for the right part to arrive. Looks like I'll be waiting at least another two week. I've tried finding contact information for upper management or something like that. But no luck.


Company: Conn's
Country: USA
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Conn's
LG Dishwasher Down Since December, Repair Part Delayed, No Supervisor Reachable

Conn's
Frigidaire Washer Not Working Since Delivery, Waiting a Month for Part

Sears
Smooth Top Range Burner Failed Twice in Three Years

Conn's Appliance
Refrigerator Repairs Failed, Unit Picked Up Without Receipt and Then Lost

Conn's Appliance
Washer and Dryer Broke Down Four Times in a Year, Replacement Requested

Conn's
Washer Not Working After Two Service Calls, Part Not Due Until 12/23

Conn's
Washer Repair Not Done After Week, Tech Skipped Area

Conn's Electronics
Projection TV Lamp Failed Four Times, Warranty Service Slow To Replace Bulbs

Conn's
Chainsaw Fuel Pump Broke, Repair Promised in Two Weeks, Still Not Done

Conn's
Sylvania Plasma TV Stopped Working After One Month, Replacement Approval Delayed

SUBMIT A COMPLAINT