Calo Nursery and Landscape
Delivered damaged goods - no return policy

Construction & Repair

On 7/21 I bought a tangible feature from Calo Room - 3701 West Highway 98 - Computer, Fl 850.785.2340 - I settled 561.75 including shipping and put up - throughout the shipping the forklift decreased their forks on my garage and broke the entire 10'x11.5' area completely through the 4" heavy piece of tangible - following the shipping I observed the feature was damaged and leaky - I named instantly September 22nd and informed them concerning the issue I had been informed they'd purchase me another dish, which may have a week and that I was okay with that - I called them-and remaining messages on July 6th - 7th - 8th and lastly on Friday the 10th talked to Jamie the person I bought the feature from - He explained the guys vehicle they requested the underside dish from was divided also it will be the end-of the week before it arrived in - I stated that wasn't appropriate which not contacting me back as he explained he'd wasn't the right way to complete business - He assured me he might have the dish in my experience on Friday the 12th and provide and put up the brand new dish at 3:30 pm - I named him at 4pm and was informed he was on his method at4:45 he turned up - looked over the feature and noticed the crack stated it should have occurred during shipping - which in the looks of the form round the break, it had been method more than a couple weeks - then he mentioned he did not possess the fresh dish and had another in the ton - however it was also damaged - I told him that I just wanted my Money-back as well as their insurance info for that damaged garage - I was educated they have a no-return policy - that we questioned informing him it had beennot like I simply purchased something which used to donot like and was retuning it - that's was faulty and being I'd them provide and set it-up - shouldn't be kept to his Number Return Policy - he explained it appeared as if he'd need to provide me my money-back and also have his tangible guy contact me to determine concerning the garage - he explained might call me Friday August 13th I never obtained a phone from him - I named him back on Friday the 14th and informed I had been annoyed he never named as guaranteed and neither did his tangible guy - I told him simply come get the feature provide me my money-back and supply me together with his insurance provideris info. He mentioned he'd no help choose it-up until Friday the 17th and he'd be below to obtain it and return me my cash - properly it's 5:30 pm I've named many times and remaining communications - I've not gotten a call-back with no you have confirmed to correct this issue...

So far as I will observe - went there nowadays they've the precise feature there put up - no breaks or escapes - lol believe they did a baitandswitch on me - LOL thats okay cracks in it - several ticks of the mouce plus they don't possess a company:)


Company: Calo Nursery and Landscape
Country: USA
State: Florida
City: Panama City
  <     >  

RELATED COMPLAINTS

Calo Nursery and Landscape
Sold damaged goods with a No Return Policy

Calo Nursery and Landscape
Sold Damaged goods - No Return Policy

Lowes Home Improvement-Monaca, PA
Poor Service, Poor Delivery, Poor management. They just stink

New Egg / Nokia lumia windows phone
Defective phone / bad new egg service

Ashley Furniture
Customer Service Scam

HHGregg
Terrible return policy

American Van Lines - Furniture Movers
Delayed Delivery

RC Willey
They kept my money after giving me bad information

Mor Furniture For Less
Poor service!

Fulss size Leeds Mattress Bed brand
Poor customer service after purchasing a bed