HHGregg
Terrible return policy

We bought a little fridge which was for sale in the HHGregg shop in Piqua, OH. It has been one huge trouble. I'm 65 yrs old, and it is a-50 mile roundtrip.

The trouble started when I named to determine if it was in-stock, they stated it wasn’t, and that I'd need to are available in and purchase it, before they'd purchase it. They'dnot consider my charge card within the telephone. And so I went around and paid money.

While it arrived in, I named and questioned when they'd provide it. They explained I'd in the future in first and purchase the shipping, (Obviously, they'd not believe me to pay for the delivery guy). And so I named a buddy, and we visited choose it-up instead.

After I got it house, it had been faulty, it'dnot awesome. I named the shop, they explained to contact the service-center, who explained I Would need to contact the maker. I named them, they stated they'd send somebody out to repair it.

After no body found repair it within the next five times, I named the shop back. I spoke towards the manager-this period. He stated he'd purchase me a brand new one, but I'd to create this one back, before he'd purchase it. That might be two more excursions over and back. But I said okay.

The following day my spouse and that I chose to simply get our money-back, we’d had enough trouble currently. After I got towards the shop, I informed the supervisor I simply needed a return. He got only a little pissy, and stated that’s not what we decided on yesterday. I told him I improved my brain, we’d been hassled enough.

He explained he’d provide me a reimbursement, but he'd the best to cost me A - 20% restocking charge. (which was about $54.00.) I expected him how he might cost a restocking charge when he offered me faulty product. He explained I ought to have browse the back of the bill. I stated I’d spend the restocking charge, simply create it-up. After I requested for that cash-back, he explained they’d deliver a sign in the following 7 to 10 times, he explained additionally they had the best do that because it was also mentioned about the back of the bill.

Before I went from the shop, I told him he would obtain a little promotion. I’d create the Attorneygeneral, Better Business Office, and article this on many the web sites. He didn’t appear to treatment.

Company: HHGregg
Country: USA
State: Ohio
City: Piqua

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