Home Depot
Home Depot & CRC their subcontracter charged for work not done

Home depot of Yonkers and their subcontractor installed a kitchen for me and charged for work not complete. They where supposed to move 2 electrical outlets which they did not and they charged $572.00 to install a faucet!

See details below:

On the Kitchen Installation Estimate Worksheet section 3A states:

Double Receptacle Relocate $396.00.

I am sending you a copy of before and after pictures to show the receptacle is in the same place. I was told by the estimator that this needed to be moved or it would not pass inspection (which it did).

On the Kitchen Installation Estimate Worksheet section 4B states:

Install double/single bowl sink with faucet, disposal within 3 of existing location.
Installer provides shut off, traps, valves as needed. $572.00.

Silestone of NY, Home Depot's installer installed the sink as part of the countertop installation which I am sending you a copy of as well. No shutoffs where replaced, no valves etc.

On the Kitchen Installation Estimate Worksheet section 4Q states

Rework Plumbing in Sink Base. $220.00

That should be part of the operation of 4Q

With that in mind as well, Home Depot had to send no less than 4 people back to fix a leak due to incorrect installation of the faucet from the initial install of the faucet which Home Depot did, not Silestone of NY. $572.00 to install a faucet is thievery and I could have easily done it myself, however the installers/estimators use the It has to be up to Code and We have a better relationship with the City.

I am an extremely handy person, I had a hot water heater installed for $200.00 which is much harder than a faucet and if it not been a time matter I would have done that myself. Under item 9A, they wanted to charge $154.00 to plug the stove back in and slide it in place I did that myself. This simply put is price gouging.

The price for installing the cabinets was $99.00 per cabinet. More time was put into that than the plumbing work!

I had been speaking with Wendy from Home Depot for quite a while top straighten this out. A meeting was scheduled that I was unable to make due to short notice, Wendy was supposed to reschedule one for the following week but I never heard back.

Company: Home Depot
Country: USA
State: New York
City: Yonkers
Address: 601 S Sprain Rd
Phone: 9149633003

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