Skullcandy
Skullcandy = Bad Customer Service - Customer Service

As I type this, I feel the most frustration pulsing through my veins I've felt in a long time. I went to their website (www.skullcandy.com) and ordered a pair of their FMJ (Full Metal Jacket) earphones. The order came rather quickly, just before Christmas. When I opened up my present, it turned out to be the WRONG pair of headphones. They were in fact the Titan pair instead (which were 20 dollars less). So I called them, but only reached their voice mail for 3 days straight before finally waiting for 15 minutes one day to reach someone, who did not seem professional at the least. Again, as I received the next pair they sent, they were the same type, same color, and same WRONG pair! Now I must call them again Monday to get another. Oh, and did I mention they didn't even include a shipping label so that it would be free to mail it back? Yeah. You really must have patience to order their product online because this is what you may get.

Company: Skullcandy
Country: USA

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