Skullcandy
Worst customer service - Customer Service

I had ordered G.I. Stereo headphones on December 21 with FedEx overnight delivery expecting the package to arrive before or on Christmas eve. Not only did the order not arrive in time, but after several phone calls (many of them attempts without success) an incomplete order was delivered in early January. After many more attempts customer service ensured that the missing second pair of headphones would be sent immediately, however, I did not get a shipping confirmation nor a tracking number nor the headphones. Further attmpts to contact customer service were completely unsuccessful (about 10 calls!).
This is the worst response I ever had from any store - online or other.

Company: Skullcandy
Country: USA

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