Ikea
Ikea wardrobe

I bought a KULLEN Wardrobe with three drawers for $149.00 cash. I drove 1 hour to this store to buy this item. When I opened the box at home I discovered that many of the parts were missing; all five shelves were missing, all screws, nuts, bolts, handles etc. Small parts in bags were missing, all of the parts for the two drawers on the bottom of the wardrobe were missing. I returned to the store and spoke to Andrea (from returns) and Cindy (Frontline manager). They told me that they could not provide the larger missing parts; however they could provide me with the smaller part (nuts, screws, bolts, etc.) for $25.00. This is not how a profesional establishment runs buisness.
I drove one hour and spent half a tank of gas to buy the product at the store, then after my discovery of missing parts, I had to drive back to the store and waste my time and gas money with an unresolved problem. Now I have very large pieces of unassembled wood and useless material in my home.

Company: Ikea
Country: USA
State: Florida
City: Sunrise
Address: 151 NW 136th Avenue
Phone: 9548389292

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