Ikea
Not poor but NO customer satifaction - smadal cabinet

On may 23 i purchased a cabinet from ikea -a store which is 200miles from myhome. I have always had very good luck with being able to assemble their products. However-upon completion of a remodel this week i tried to assemble this product and found pieces missing. They will NOT ship me the missing pieces (supposedly being too large) thus yielding my piece of furniture useless. Therefore i spent over $300 for a product that will go into the trash bin. They have so kindly offered to supply the missing parts if i return to the store however being handicapped and miles away it is not a possibility. Over the last few months i have spent a great deal of money there but i shall no longer shop there (much to my disappointment) and will do my best to let customers know what they are up against.

Company: Ikea
Country: USA

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