Trails End Log Homes
This company performs work that is not too code and caused damage to my house

Construction & Repair

In June Trails End Log Homes (Joshua Barnett and Danny Barnett are the owners) began a remodel on my house. Part of the remodel was too replace a 12 by 10 foot deck. This deck was to be rebuilt with trex decking and reattached to my house. Joshua Barnett reattached the new deck to my house using nails. I have a daylight basement so the deck is about fifteen or so feet in the air. He did not build this deck to code nor did he attach it correctly. He did not use lag bolts and did not use new footing at the bottom. He used existing concrete blocks.

On Christmas day my entire brand new deck collapsed. If there had not have been a snow storm my family would have been on this deck and we would have fallen with it. Who would ever attach a large deck to the second story of a house with nails. My deck has since been fixed by a quality contractor after having to go through my insurance. I have currently filed a claim against Trails End Log Homes license and am taking them to small claims court.

I strongly recommend that you do not use this company. They completely ignored my emails about the shotty work they performed. All together I paid this company almost 40,000 dollars to remodel my home. I have never felt so wronged by a business before.


Company: Trails End Log Homes
Country: USA
State: Oregon
City: Redmond
Address: 1530 S Hwy 97
Phone: 5419238892
  <     >  

RELATED COMPLAINTS

Daniel Kidwell / Big Dawg Ventures, Inc
Contracted to Build Deck, Took my Money and Ran!

Mastergard
Built a deck that drains toward my house

Liberty Mutual
Consumer Report

Contractor's Network Corporation
Jeffrey a. FANK Deck Construction

Portland Building Company
Rip off

Coy Construction
Outside Deck

Lowes
Rip off

Trex
Refuses to replace defective Brasilla deck material covered with black mold

Sylvan Pools
And Anthony ripoff Very poor quality and don't stand behind their work

European Design Contractors
Ripoff, dishonest, rude, bad customer service, did not deliver on time