Lowes
Rip off

I know there is a class action law suit against the maker of the composit decking but here is my question. Shouldn't Lowe's be suing them instead of the consumer? Lowe's bought the product and sold it to it's consumers. I was part of the suit, Lowes sent me the paper work, but you should have seen what they wanted you to do to get any satisfaction. Unbelieveable! I now have a hugh deck on the front of my house that is warped and molded and there isn't a thing I can do. They wanted me to take a picture of the end of one of the boards with the code on it so they could be sure of when I bought it... My deck is enclosed around the bottom and I don't have any of those things, they were removed when the deck was built. Lowe's knows when I bought the material, they sent me the paperwork. Or how about they want me to cut a piece of the deck board with the mold on it and mail it to them. What has this world become? I spent $2500.00 on decking material plus the cost of having it installed and now I have to pay to have the mold removed several times a year because it looks so awful. I'm done buying anything at Lowe's. They don't stand behind their products.

Company: Lowes
Country: USA

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